Field notes on AI agent teams.
Plain-English guides and essays on building and running AI agent teams — how they're built, how they coordinate, and how to get one shipping useful work inside a few weeks. New guides and essays land as we write them — subscribe below to get the next one.
Latest
09 published- GuideSep 11, 20269 min read
Hiring your first AI employee: the 5-part checklist we run
Before you hire AI agents, run this five-part checklist: role, tools, voice, management, accountability. What good looks like and what to ask a vendor first.
Read - Pillar guideSep 11, 202610 min read
What is an AI employee?
A software agent configured to do a specific job — with a role, tools, brand voice, and an approval process — managed for you over time.
Read - AdoptionSep 10, 20265 min read
No new software: your AI agents live in the tools you already run
AI automation for small business does not require new software. AI agents work in Slack, Teams, or email. Your team assigns work and approves the results.
Read - ExamplesSep 4, 20265 min read
The 5 jobs small businesses hand an AI agent first (and the concierge who runs them)
Five AI agent examples from small businesses: weekly content, sales prep, invoice processing, reporting, and customer questions. The concierge who runs them.
Read - ComparisonSep 3, 20265 min read
AI agents vs chatbots: software you operate vs labor you manage
A chatbot is software you operate; an AI agent is labor you manage. Run one task through both to see the difference, plus a simple test to tell them apart.
Read - GuideAug 29, 202610 min read
AI Agents for Small Business: A Practical Guide
A plain-language guide to AI agents for small businesses. What they do, what they cost, where they fail, and how to tell whether you're actually ready.
Read - DefinitionAug 29, 20268 min read
What is an AI employee?
An AI employee is a software agent with an assigned role, a job description, the tools to do the work, and someone managing it. Here's what that looks like.
Read - ExplainerJun 18, 20269 min read
AI agents, explained
What an AI agent is, the pieces that make one work, and how teams of agents coordinate to do real work — not just chat.
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Essays on agentic marketing, agent ops, and integrations are in the works. Subscribe to get the next one.
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